Haiger

IT Support for Businesses in Haiger: Production First

Name: solutioIT
Address: Hauptstraße 5, Liebenscheid, 56479, DE
Telephone: +4926678323219
Price range: €€

An IT problem at a metal processor or supplier in Haiger rarely affects just an office; production often hangs on it too. Our IT support is prioritised accordingly.

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Industry experience

Metal processing, stamping/forming technology, plastics technology, suppliers

Prioritisation

Production-relevant outages before pure office matters

Availability

Remote maintenance plus on-site appointments in the districts

For mid-sized businesses in stamping, forming and plastics technology as well as suppliers to the automotive and mechanical engineering industries we take over ongoing IT support: from connecting production control via ERP systems to the completely normal office workstation in administration.

Because an outage in production immediately becomes expensive, we work with these businesses using clear agreements and prioritise problems that affect production over pure office matters. Many topics we solve by remote maintenance, and if needed we are also directly on site in the hall.

For trades businesses in the districts this practically means: a fixed contact instead of changing IT providers, who already knows the particularities of your own business before a problem even occurs.

FAQ

Frequently asked questions about IT support for businesses in Haiger

What happens if a system fails in our production?

We treat production-relevant faults with priority because a whole shift day is quickly at stake here. We first try to help by remote maintenance and come directly on site if needed.

Do you also look after our ERP system or only the pure network technology?

We look after both together: server, network and the connection of the specialist software, so a problem is not passed back and forth between several providers.

Are you also an option for smaller trades businesses in the districts, not just for large suppliers?

Yes, we look after smaller businesses with few workstations just the same; often a simple, stable basic setup plus a fixed contact is enough there.

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