In use
Business CRM
Enquiries, quotes and follow-ups in one place. We set it up according to your process.
In use in our own business
Trades & constructionWorkshop & driving schoolTax & financial advice
View example screen 
For business customers in the Westerwald
Custom software development: the tool that fits your processes
When standard software does not fit your processes, we develop the application that does exactly what your business needs, from internal administration through automations to the interface between your systems. Local from Liebenscheid, with a fixed contact.
For your industry
Industries & what they need
Choose your industry. You see where daily work gets stuck, how it runs with us and which software fits.
What trades & construction need day to day
Enquiries with photos and address
TodayEnquiries come by phone, WhatsApp and form. Photos are on a phone, sorting happens after work.
With solutioITThe enquiry form takes the address and desired date and creates the case in the CRM. We add photo upload on request.
ResultIn the morning the office sees what came in and calls back specifically.
From quote to invoice
TodayThe quote is in Word, the invoice in another program, the reminder depends on memory.
With solutioITQuotes run in the CRM, invoices in the invoicing tool, open items and reminders are visible at a glance. Follow-up reminders prompt you to chase.
ResultNo quote is left unanswered, open invoices are visible immediately.
Orders and appointments on the go
TodayTasks are assigned by phone, changes do not reach everyone.
With solutioITEmployees record working time directly on their phone. We make orders and appointments available on mobile on request.
ResultThe team knows in the morning where it is going and asks the office less often.
What hospitality needs day to day
Table reservation
TodayReservations are in a notebook, on slips of paper or in the head of whoever is on duty.
With solutioITGuests reserve online, receive a confirmation and you see all reservations in one place.
ResultService stays with the guest, the reservation list is complete.
Pickup and ordering
TodayOrders come by phone, names and wishes are misunderstood.
With solutioITGuests order for pickup or via QR code at the table. Online payment is prepared and starts with the first pilot business.
ResultThe order is there in writing, misunderstandings on the phone are eliminated.
Menu and opening hours
TodayThe menu is a PDF, every change goes through an agency.
With solutioITYou change menu, opening hours and promotions yourself in the content management system.
ResultA change is online in minutes, not only after a week.
What hairdressers & beauty need day to day
Online appointment booking
TodayAppointments run via phone and WhatsApp, often in the middle of a treatment.
With solutioITCustomers book the service and staff member themselves, also in the evening.
ResultThe calendar fills up without interrupting work.
Reminders before the appointment
TodayWhoever forgets the appointment leaves a gap that nobody can fill any more.
With solutioITWe set up an automatic reminder by e-mail before the appointment in the pilot business.
ResultCan reduce short-notice cancellations and phoning around.
Price list, team, gallery
TodayThe price list on the website has not been right since the last flyer.
With solutioITYou maintain prices, team photos and gallery yourself, without a web developer.
ResultThe site shows what really applies in the salon.
What practices & healthcare need day to day
Appointment request without a waiting queue
TodayPatients call when the line is busy anyway.
With solutioITA form takes the appointment wish and callback wish and files it in an orderly way in the system.
ResultReception calls back specifically instead of holding the line.
Forms before the visit
TodayRegistration and questionnaires are filled out in the waiting room and typed up later.
With solutioITQuestionnaires can be filled out digitally in advance. Which details are suitable for that we clarify with you beforehand.
ResultLess retyping, more time for the conversation.
Website without data protection stumbles
TodayMaps, videos or fonts load third-party services without anyone having consented.
With solutioITThe site is on a server in Germany, maps and embeds only load after a click.
ResultBy default we do not load third-party services when the page is opened.
What tax & financial advice needs day to day
Request documents
TodayMissing receipts are asked for by e-mail, answers arrive scattered and incomplete.
With solutioITClients receive a link with a checklist and upload documents there. The system requests missing documents automatically by e-mail.
ResultYou see at a glance what is still missing, without phoning.
Sort receipts
TodayReceipts are renamed by hand and filed in the right month.
With solutioITThe receipts app (in practical testing) reads incoming receipts and files them by year and month.
ResultPreparatory bookkeeping starts with a sorted pile.
Contracts and powers of attorney
TodayPrint, sign, scan, send back.
With solutioITSignature on screen, the finished document lands as a PDF in the file. We create power-of-attorney templates with you.
ResultThe return is faster than by post.
What workshop & driving school need day to day
Appointments for tyre changes and driving lessons
TodayAppointments are given by phone, in season the line never stops ringing.
With solutioITCustomers book the service online. You see free times and booked appointments in one view.
ResultThe phone is relieved when the most is going on.
Keep prices and promotions up to date
TodayPrices are on the website, on the notice board and on the flyer, each with a different status.
With solutioITYou change price lists and promotions yourself in the content management system.
ResultA price change is on the website immediately.
Trigger follow-up appointments
TodayStorage, inspection or exam dates are forgotten by customers.
With solutioITWe set up reminders before the season change or due date on request (e.g. via n8n).
ResultFollow-up appointments come in without anyone phoning after them, as soon as the reminders run.
The examples describe typical situations. What your business really needs, we clarify in a conversation. Your industry is missing? We also build to measure.
Software
Software, sorted by benefit
Ready-made building blocks that we set up and adapt, and tailor-made solutions. The status shows what already runs in businesses today and what is still being built.
13 building blocksIn usein use in businessesIn developmentbeing built, pilot businesses welcome
Customers & orders
In use
Consulting CRM with document requests
Kanban process, automatic checklist, request documents by link, roles and commissions.
Runs daily in a financial consultancy
Tax & financial advice
In development
White-label CRM
Multi-tenant CRM with own branding, pipeline, inbox, quotes and invoices. Not yet ready for sale.
Pilot businesses wanted
Trades & constructionHairdressers & beautyPractices & healthcareTax & financial adviceWorkshop & driving school
Invoicing & bookkeeping
In use
Invoicing tool
Invoices with ZUGFeRD, bank reconciliation and dunning. In use in our own business.
In our own business
Trades & constructionWorkshop & driving school
In development
Receipts app
Capture receipts by scan or e-mail, read them with AI and file them by year and month.
Internal status, practical test running
Tax & financial adviceTrades & construction
Appointments & booking
In development
Reservation & pickup
Table reservation, pickup and QR ordering with online payment (Stripe) for restaurants. Technically finished.
First restaurant wanted
Hospitality
In development
Appointment booking for salon, practice & workshop
Online appointments by service and staff member, with advance reminder.
Pilot businesses wanted
Hairdressers & beautyPractices & healthcareWorkshop & driving school
Contracts & documents
In use
Contract tool
Sign contracts on screen, finished PDF in the file. Built with your own templates.
In our own business
Tax & financial adviceHospitalityTrades & construction
In use
Onboarding portal
Questionnaire, upload and checklist per customer. Customers deliver their details in one place.
In use in our customer onboarding
Tax & financial advicePractices & healthcare
Time & team
In use
Time tracking
Record working time on phone or PC, evaluate by customer and activity. A replacement for Kimai-style tools.
In our own business
Trades & constructionWorkshop & driving school
Automation
In use
Automated workflows
Handovers and forwarding between your programs, e.g. CRM → calendar. With human approval on request.
Example: visit planning, in use with us
Hairdressers & beautyWorkshop & driving schoolTrades & constructionTax & financial advice
In development
Phone assistant
Answers calls, asks for name and concern and passes them on to the team. Prototype.
Prototype, project only
Trades & constructionPractices & healthcareHairdressers & beauty
Website & hosting
In use
Website with content management system
Change texts, images and price lists yourself. Hosting in Germany, maps and embeds only load after a click.
Standard for our customer sites
Trades & constructionHospitalityHairdressers & beautyPractices & healthcareTax & financial adviceWorkshop & driving school
Nothing that fits exactly?
We develop internal tools, interfaces, customer portals and web apps individually. Free intro call.
Example of a solution
Business CRM
Every enquiry becomes a case that stays visible from the first message to the paid invoice. Nobody has to ask where something is.
- Enquiries arrive automatically
From a form, phone note or e-mail, with photos and address. - Quote, order, invoice in one file
With follow-up reminders so no quote is left lying around. - History on every contact
Who promised what is recorded there, also for cover colleagues. - Usable on your phone
For office and field staff, without extra installation.
- For
- Trades, workshops, consulting
- Rollout
- Following your workflow, step by step
- Status
- In use
Replica example screen with made-up data, not a customer screenshot.
References
Where this software already runs
Areas of use from running projects, screenshots with made-up test data. We only name customers with their approval.
CRM for a home-financing partner business
CRM implemented for a home-financing partner business: Kanban board with freely configurable columns and fields, automatic document requests by e-mail with magic link and PIN, internal file manager and an interface through which enquiries from connected portals arrive directly as cases. Uploaded files are recognised automatically via configurable keyword rules and assigned to a document checklist per case so it is visible at a glance which documents are still missing; only the check result is stored, not the file content. Separate roles for consulting, administration and management, commission and invoice management included.
solutioIT CRM
In-house developed CRM for solutioIT's sales management. At its centre are deals with a Kanban pipeline across all phases, lead score, power dialer, weekly plan and a complete change history per case. It runs on our own infrastructure with a lean database and can be controlled through a documented interface so recurring processes can be automated. The screenshot shows made-up test data.
solutioIT Invoicing Tool
Invoicing and quoting software focused on GoBD-oriented processes: immutable sent documents, consecutive number ranges and a hash-chained change log. Creates e-invoices in ZUGFeRD format and automatically reconciles payments via a bank connection, including dunning through a background process.
Example automation: visit appointments
Workflow automation with n8n, here using our own appointment planning as an example: every Monday at 7 am the workflow fetches the most promising enquiries from the CRM, checks in the calendar whether the desired date is free, enters the visit including conversation documents and reports it back to the CRM. Without manual intervention, traceable and adjustable at any time. Workflow shown in simplified form, credentials and settings are hidden.
What we develop
Internal tools, process automation and interfaces for SMEs
Have internal tools & administration developed
Applications for tasks that today run in Excel lists, mailboxes or on paper: order and customer management, quote and invoice capture, stock and material overviews, time tracking. Tailored to your terms and your process.
Process automation for SMEs
Recurring manual steps that cost time: transferring data from one system to the next, generating documents and bulk e-mails automatically, monitoring deadlines and reminders, reports at the push of a button. Once set up cleanly, it runs in the background.
Interfaces & integrations
Connections between programs that have not talked to each other so far: merchandise management, bookkeeping, online shop, calendar, CRM or government portals. So data is captured once and used everywhere instead of being typed in several times.
Web apps & customer portals
Applications in the browser, reachable from anywhere and without installation: booking and appointment systems, customer portals with login, form flows, dashboards. On request connected to your existing website.
How a project works
From the first idea to the finished tool
- 1
Intro call
Together we look at where things get stuck in daily work and what the software should do. Free and non-binding, by phone, video or on site.
- 2
Concept & quote
You receive a written solution outline with functional scope, process and a comprehensible effort estimate. Only when that fits do we continue.
- 3
Development
Implementation in manageable steps. You see first working versions early, give feedback, and we adjust before anything goes into live operation.
- 4
Handover & support
Rollout with your team, documentation and a fixed contact for adjustments, extensions and operation, including hosting on request.
Why solutioIT
Development, hosting and maintenance from one contact
solutioIT has for years looked after the IT, servers and websites of businesses in the Westerwald. Software we develop then runs not at a third-party provider but on an infrastructure that we secure, back up and keep up to date ourselves. For you that means: one number for the application, the server and the support, no finger-pointing between several companies when something gets stuck. You will find examples from our work in the references.
- A fixed contact instead of changing project teams
- Servers and hosting in Germany, GDPR-compliant
- Source code and data belong to you, no dependence on proprietary platforms
What does it cost?
Custom software cannot be squeezed into a fixed-price package; the effort depends on what the application has to be able to do. That is why we calculate per project by actual effort and record the estimate in writing in the quote. Smaller tools and automations can often be implemented within a manageable range; larger projects we divide into billable phases so costs stay plannable. The intro call and the concept outline are free. In accordance with § 19 UStG (German small business rule) no VAT is charged.
Regional in the Westerwald
Software development for businesses in the Westerwald
We develop for SMEs, trades businesses, clubs and manufacturing businesses across the whole Westerwaldkreis, from Liebenscheid and Rennerod through Bad Marienberg and Westerburg to Hachenburg and Montabaur. Short distances means: intro call and coordination on request at your business instead of only by phone, and a contact you can also reach in person. We look at existing systems, Excel stand-alone solutions and paper processes on site before we write a single line of code.
FAQ
Frequently asked questions
Is custom software worthwhile at all for a small business?
Often yes, as soon as a process regularly eats time or is error-prone. Sometimes the honest answer is that an existing standard solution is enough, and we tell you that in the intro call before costs arise.
What happens to the program if we no longer work with solutioIT later?
The source code and all data belong to you. On request we hand over everything completely so another provider can continue. You are not tied to any proprietary platform.
Can you extend existing software or only build new things?
Both. We connect to existing systems via interfaces, add missing functions or replace individual building blocks without you having to switch everything at once.
How long does such a project take?
Small automations or tools are sometimes ready to use in a few weeks, larger applications emerge over several months in phases. We name a realistic time frame with the quote.
Do you also support the software after go-live?
Yes. On request we take over operation, hosting, updates and further development permanently, as the same contact who built the application.
Do you also develop for businesses outside Liebenscheid?
Yes. We look after businesses across the whole Westerwaldkreis and neighbouring regions, including Rennerod, Bad Marienberg, Westerburg, Hachenburg, Montabaur and Herborn. For the intro call and coordination we come to your business on request.
Fits with: IT support & maintenance, Servers & network und Web hosting. You will find all offers for businesses under IT support for businesses.
More on the topic: Internal tools instead of Excel: when custom software is worthwhile.
Free initial consultation
Tell us what is stuck in your business
In the free intro call we clarify whether a custom solution is worthwhile and what it could look like, honestly, even if the answer is sometimes "standard software is enough for that".