IT support for your business: one fixed monthly price
Set how many workstations, servers and company phones you have. You immediately see what support costs per month. No timesheets, no surprises.
Your equipment
PCs and laptops that are used regularly
Own servers, network storage or data backup devices
Security check once a year, setup of mail and accounts
Base fee 59 € per business is included. Minimum turnover 99 € per month. All prices are guide prices, you get the exact price in the free call. In accordance with § 19 UStG (German small business rule) no VAT is charged.
Basic
ca. 140 €
per month
- Hilfe nach Aufwand, 70 € pro Stunde
- Reply on the next working day
- Restore test of the data backup every 3 months
Plus
empfohlenca. 240 €
per month
1,7 hrs help per month included
- 20 minutes of help per workstation and month included
- Report by 2 pm, reply on the same working day
- Restore test of the data backup every 3 months
- Annual IT check with report
- Adding and removing employees included
Complete
ca. 340 €
per month
3,8 hrs help per month included
- 45 minutes of help per workstation and month included
- Report by 2 pm, reply on the same working day, with priority
- Restore test of the data backup every month
- Annual IT check with report
- Adding and removing employees included
- Short training "Recognising fraudulent e-mails" once a year
One-off setup approx. 280 € (199 € plus 15 € per workstation): inventory, documentation of your IT and integration into monitoring. On-site visits we bill by effort at 70 € per hour.
Included in every package
- A fixed contact instead of a hotline with a ticket number
- Your IT documented: devices, access, licences and contracts. The documentation belongs to you.
- Automatic monitoring of your computers, Windows and program updates
- Check of antivirus protection and data backup
Term: 6 months, then cancellable monthly. Not included: Hardware, licences (for example Microsoft 365) and projects such as a move or new servers. For those you receive a fixed-price quote.
Honestly speaking
We are not an around-the-clock emergency hotline. You can reach us by phone at any time. Report by 2 pm and in the Plus and Complete packages we take care of it on the same working day. Reports after that follow on the next working day.