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Remote maintenance

This is how we can help you directly on your computer without you having to install anything.

Download remote maintenance software (Windows)
  1. 1Download the file and start it with a double-click. No installation is necessary.
  2. 2If Windows shows a warning: click "More info" and then "Run anyway".
  3. 3Tell us the displayed ID and password, ideally by phone.
  4. 4As soon as we are connected, you confirm the request. After closing the program the access ends.

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