A large part of the commercial businesses in Wissen are trades businesses and smaller shops without their own IT department, where even a stuck printer or a software error on the till computer throws the day off. For these businesses we take over ongoing IT support, with a fixed contact instead of a changing hotline team.
Most enquiries can be solved by remote maintenance, from software problems through e-mail settings to questions about daily use. For businesses in Wissen that is practical because no travel time is incurred and many problems are done within a short time, even if the business is full of customers right now.
For larger topics, such as a new workstation or a software changeover, we plan beforehand so there are no surprises in costs or downtime. Small businesses with tight budgets in particular benefit from knowing beforehand what to expect. Get in touch for a free initial consultation.