In Netphen's 21 districts there are many older and newer households where laptops get slow, Wi-Fi does not arrive in every room or a new device has to be set up. Instead of a hotline with a long wait, private customers get a fixed contact from us who solves the problem either by remote maintenance or, if needed, directly on site.
In districts with weaker internet connection or winding houses thoughtful Wi-Fi planning with repeaters or mesh systems is important so that the upper floor or a room in the extension also has decent reception.
From data transfer to a new device through setting up a printer to troubleshooting a PC that suddenly slows down: we explain clearly what we do instead of just stringing together technical terms.