Instead of only showing up for problems we check systems regularly: updates, backups, security gaps, disk condition. That is particularly important for suppliers whose production control or ERP connection depends on working IT.
For businesses in the old town with simpler IT equipment we likewise offer a lean maintenance framework that covers the most important risks without creating unnecessary effort.
Through ongoing support we know the systems of our Herborn customers exactly; in an emergency every reaction is therefore faster because we do not first have to understand the infrastructure.