In the trades the time sink is rarely on the building site but in the office: writing quotes, sorting receipts, answering enquiries, following up. Exactly this recurring administrative work can be noticeably reduced with AI automation. Five processes where it pays to start.
1. Quotes from measurement notes and voice memos
Instead of typing up the notebook in the evening: notes, photos or a dictated voice memo are translated into a structured quote, with items, quantities and your stored prices. You review and approve instead of starting from zero.
2. Capture delivery notes and time sheets
Incoming delivery notes are read and automatically assigned to the right building site or order. That not only saves typing but makes post-calculation reliable in the first place.
3. Pre-qualify customer enquiries
Enquiries via the website or by e-mail are pre-sorted: which service is it about, which place, how urgent, are all necessary details there? Incomplete enquiries automatically get a short follow-up question. Only the cases that really need handling land in the office.
4. Answer standard questions around the clock
Questions about opening hours, service area, services or appointment status can be answered by an assistant on the website, also in the evening and at weekends. Everything that needs a person is cleanly handed over to you.
5. Keep follow-ups and deadlines in view
Open quotes, due maintenance, expiring inspection dates: reminders and follow-up e-mails run automatically, in your tone and with your data. Nothing gets lost any more without somebody having to maintain a list.
How to start without overreaching
Not everything at once. We start with the one process that eats the most time for you, set it up, test it with real cases from your business and only then expand further. Important steps are still approved by a person, the AI takes over the routine.
solutioIT looks after trades businesses across the whole Westerwaldkreis and also uses AI automation in its own office. More on this on the page on AI automation, the process analysis in the intro call is free.